Privacy Policy

To get started with myAIDA, we require you to complete registration by providing:

Account Information:

• Email address
• Full name
• Password (encrypted, never stored in plain text)

Optional Profile Information:

• Profile photo
• Bio and location
• Investment experience level
• Risk tolerance and investment goals

We also collect information related to your use of the platform, including your interactions, content you create, and transaction data. This information enables us to enhance our product and service offering.

We use your information to:

• Provide personalized AI insights: Your investment profile and chat history enable AIDA to give you tailored insights.
• Manage your portfolio: Track your holdings, watchlist, and investment performance.
• Improve our services: Your feedback and usage patterns help us build better features.
• Send notifications: Price alerts, community updates, and account information via email, SMS, or push notifications based on your preferences.
• Ensure security: Detect and prevent fraud, unauthorized access, and suspicious activity.

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest
• Password security: Passwords are securely hashed, never stored in plain text
• Access controls: Only authorized personnel can access some of your data on a need-to-know basis. Your sensitive information is protected with strict access policies.
• Regular audits: We conduct security reviews and monitoring
• Secure infrastructure: We use enterprise-grade cloud infrastructure with industry-standard security certifications

We do not sell your personal information.

We may share your information with trusted service providers who help us operate the platform, including providers for:

• Authentication and data storage
• AI-powered features
• Email and SMS notifications
• Payment processing

All our service providers are required to protect your data and only use it for the specific purposes we authorize. We do not allow them to use your data for their own purposes.

We may also share your information if:

• Required by law or legal process
• Necessary to protect the safety of users or the public
• You have given us consent to do so

myAIDA uses local storage (similar to cookies) to:

• Keep you logged in
• Remember your language preference (English or Swahili)
• Save your theme preference (light or dark mode)
• Cache your session for faster loading

We also use tools to understand how users interact with our platform. This helps us improve the user experience. You can manage these preferences through your browser settings.

You can:

• Access your data: View your profile, chat history, and portfolio anytime
• Update your data: Edit your profile and preferences in Settings
• Delete your data: Request account deletion by contacting us
• Export your data: Download your portfolio and activity data
• Control notifications: Manage email, SMS, and push notification preferences
• Opt out: Disable personalized recommendations in Settings

Our Privacy Policy may be updated from time to time. All updates will be posted on this page, and you will be notified when significant changes are made.

If you have any questions regarding our privacy policy, please contact us:

Email: privacy@myaida.io

Website: myaida.io